Alcotech Group Hiring! Marketing and Business Operations Intern at a Medical Device Company (Credit bearing) in - Ricebowl

Role Overview

We are seeking a driven and detail-oriented Marketing and Business Operations Intern to support our daily operations while contributing to our marketing and growth initiatives. This role offers hands-on experience across operations, marketing, and sales, providing a strong foundation for a future career in the medical device or healthcare industry.

About us

Alcotech is a company that specialises in Drug testing, Alcohol testing, Infectious Disease Kits, and Medical Device Regulatory Affairs.

Learning Outcomes

• Analytical Skills: Develop strong problem-solving and analytical capabilities through process optimisation, data tracking, and marketing performance analysis.
• Marketing & Commercial Exposure: Gain hands-on experience in digital marketing, product positioning, and marketplace management, understanding how marketing drives sales in a regulated industry.
• Interpersonal Development: Enhance communication and teamwork skills by interacting with customers, logistics partners, and internal teams.
• Operational Excellence: Acquire practical experience in business operations, logistics coordination, and process improvement with a focus on efficiency and scalability.

Responsibilities

Business Operations

• Assist in the daily management of business operations, including logistics coordination, process improvement, and task execution
• Manage marketplace orders and ensure smooth order fulfillment
• Coordinate with logistics partners to ensure safe and efficient handling of goods
• Support drug testing operations when required
• Conduct diagnostic checks on malfunctioning Alcohol Testers

Marketing & Sales Support

• Create, update, and optimise product listings across online sales platforms (e.g. marketplaces, website)
• Assist in developing marketing content such as product descriptions, visuals, and promotional materials
• Support digital marketing efforts including social media, email campaigns, and online promotions
• Analyse basic marketing and sales data to identify trends and improvement opportunities
• Work with the team to improve product positioning and customer engagement strategies

Customer Experience

• Respond to customer inquiries and ensure timely issue resolution
• Maintain high standards of customer satisfaction through clear communication and follow-ups

General

• Handle ad-hoc operational and marketing tasks, contributing to overall business efficiency and growth

Requirements

• Keen interest in marketing, business operations, and/or healthcare industry
• Proactive, organized, and able to handle multiple tasks
• Strong communication skills and attention to detail
• Able to commit to a full-time internship for at least 4 months. Min 6 months preferred
• Credit bearing

Work Environment

• Office working environment
• Monday - Friday, 9 am - 6 pm

Our office is located at:

25 Bukit Batok Crescent

#09-13 The Elitist

Internship allowance: $1,000 monthly