Arest Cafe Hiring! Freelance Freelance Customer Service Cum Admin in WP Kuala Lumpur, Earn up to MYR 2,000 - Ricebowl

Basic computer knowledge (Microsoft Excel / Word)

Good communication and customer service skills

Language Required: Mandarin, Bahasa Malaysia & English

Responsible, positive attitude and willing to learn

Able to work independently and as a team

Experience in customer service or admin field will be an added advantage

Handle daily document filing and data entry tasks

Update customer information, order records, and basic inventory records

Respond to customer inquiries via WhatsApp, phone calls, and social media platforms

Manage customer orders, reservations, takeaway, and delivery arrangements

Follow up on customer complaints and feedback professionally

Introduce products, menus, and ongoing promotions to customers

Ensure excellent customer experience for both online and walk-in customers

Assist with general administrative and operational support when required