Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing
JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.
COMPANY OVERVIEW 公司簡介
We are a well-established distributor of globally recognized home appliances with a focus on domestic water filter systems.
我們是一家穩健發展的分銷商,專門分銷享譽全球的家用電器,專注於家用濾水機系統。
We serve the Hong Kong market with a strong focus on product quality, service reliability, and customer satisfaction.
我們服務香港市場,高度重視產品質素、服務可靠性和客戶滿意度。
We work closely with customers, service partners, technicians, logistics providers, and internal teams to deliver a seamless end-to-end after-sales experience.
我們與客戶、服務夥伴、技術員、物流供應商及內部團隊緊密合作,提供無縫的端到端售後體驗。
In addition to product distribution, we place strong emphasis on warranty support, installation coordination, repair and maintenance services, spare parts management, and responsive customer care for direct consumers.
除產品分銷外,我們高度重視保養支援、安裝協調、維修及保養服務、零件管理,以及為直接消費者提供回應迅速的客戶服務。
ROLE MISSION 職位使命
Ensure safe, efficient, and professional installation, maintenance, and repair of water filter systems for our customers.
為我們的客戶提供安全、高效及專業的濾水機系統安裝、保養及維修服務。
Deliver high-quality after-sales service that meets customer expectations and supports the company's reputation for reliability and customer satisfaction.
提供優質的售後服務,符合客戶期望,並支持公司在可靠性和客戶滿意度方面的聲譽。
ROLE SUMMARY 職位概述
Reporting to the Service Manager, you will be responsible for on-site installation, maintenance, and repair of domestic water filter systems.
向服務經理匯報,您將負責家用濾水機系統的現場安裝、保養及維修工作。
You will ensure timely, professional, and courteous service to our customers across Hong Kong.
您將確保為客戶提供及時、專業及有禮的服務。
KEY RESPONSIBILITIES 主要職責
Conduct on-site visits to assess installation locations for water filter systems.
進行現場視察,評估濾水機的安裝位置。
Install, maintain, and repair water filter systems at customer homes or premises.
在客戶家中或場所安裝、保養及維修濾水機系統。
Handle warranty repairs and after-sales service requests.
處理保養維修及售後服務請求。
Provide technical support and troubleshooting for water filter products.
為濾水機產品提供技術支援及故障排除。
Manage spare parts and tools for service assignments.
管理服務任務所需的零件及工具。
Maintain accurate service records and reports.
保存準確的服務記錄及報告。
Deliver friendly, professional, and timely customer service at all times.
隨時提供友善、專業及及時的客戶服務。
IDEAL CANDIDATE 入職要求
Electrical Worker License (Grade A) Holder.
持有電工證(A 牌)。
Responsible, punctual, and polite with a strong customer service attitude.
具責任心、守時、有禮,並擁有強烈的客戶服務態度。
Willing and able to work outdoors and travel to various customer locations across Hong Kong.
願意並能夠戶外工作,並前往香港各區的客戶地點。
Prior experience in water filter installation, home appliance repair, or electrical work is an advantage.
擁有濾水機安裝、家電維修或電工工作經驗者優先。
TERMS & BENEFITS 薪酬福利
Working hours: Monday to Saturday, 9:30 AM to 6:30 PM.
工作時間:星期一至六,上午 9:30 至下午 6:30。
10 days of annual leave.
10 天有薪年假。
Birthday leave.
生日假。
Annual performance bonus (more than one month's salary based on past record).
年度表現花紅(根據過往紀錄,花紅多於一個月薪金)。
On-the-job training provided.
提供在職培訓。
TO APPLY for this job or similar jobs :
For secure and confidential job application, please click the below link to get our email address.
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JPC Recruiting Services was established in 1990 and is a Hong Kong–based recruitment firm providing general recruitment and executive search services.
JPC Recruiting Services 於 1990 年成立,是一家總部設於香港的專業招聘公司,提供招聘及獵頭服務。
All personal data collected from job applicants will be used strictly for recruitment purposes only. Your privacy is fully protected, and your personal information will not be disclosed, leased, or sold to any third party.
本公司所收集的求職者個人資料僅作招聘用途。閣下的私隱將獲得嚴格保障,個人資料絕不會被披露、出租或出售予任何第三方。
Full-time,Permanent