Job Description:
1. Market Claim Management
- Act as the primary liaison with Customer Service on market claim-related issues.
- Coordinate investigations, reporting, and corrective actions to address customer quality concerns.
2. Quality Analysis and Problem Solving
- Conduct initial inspections and functional analyses of returned or claimed parts.
- Evaluate findings, make technical judgments, and collaborate with relevant departments to determine root causes and corrective actions.
3. Project Leadership
- Lead and manage projects assigned by the Final Inspection Department.
- Coordinate project planning, implementation, monitoring, and reporting to ensure objectives are achieved within the required timeline.
4. Quality, Environmental, and Compliance Management
- Support and maintain the Quality Management System (ISO 9001) and Environmental Management System (ISO 14001).
- Oversee the management and maintenance of inspection tools, equipment, and machines.
- Monitor departmental budgets, 5S implementation, and workplace safety compliance.
5. Inspection and Reporting Activities
- Execute daily and periodic follow-up activities to verify and confirm quality-related issues.
- Prepare inspection check sheets, analysis reports, audit findings, and other related documentation in accordance with quality standards.
6. Operational Support and Quality Improvement
- Support daily operational activities and coordinate defect feedback with relevant stakeholders.
- Participate in hands-on quality activities including inspections, troubleshooting, analysis, repairs, and process improvements within the business unit.
- Drive continuous improvement initiatives to enhance product quality and operational efficiency.
Job Specification:
- Candidate must possess at least a Degree, Engineering (Mechanical), Engineering (Automotive) or equivalent.
- Required skill(s): Analytic skill and good customer handling skills.
- Technical know-how on motorcycle repairing and troubleshooting for motorcycle is an added advantage.
- Fresh graduates are welcome to apply.
- Required language(s): Bahasa Malaysia, English
- Applicants must be willing to work in Batu Kawan, Pulau Pinang.
- Full time position(s) available.
We offer attractive salary packages and benefit such as :
- 1 month contractual bonus
- Bonus based on performance
- Additional 4% EPF contribution from Employer Portion
- Toll Claim
- Petrol Claim
- Free Uniform
- Promising Career Growth
Job Type: Full-time
Pay: From RM3,100.00 per month
Work Location: In person