Prospect Workforce Solution Sdn. Bhd. Hiring! Contract Collection Executive - E-commerce - 1 Year Contract in WP Kuala Lumpur, Earn up to MYR 3,000 - Ricebowl

• Bachelor’s Degree in Finance, Accounting, Business Administration, or related field.

• 1–2 years of experience in debt collection or a related field.

• Good command of English and/or the required native language, both written and spoken.

• Experience using an auto-dialer telephone system is required.

• Proficient in Microsoft Office and basic computer applications.

• Good negotiation and communication skills.

• Able to handle pressure and work in a fast-paced environment.

• Self-driven, well-organised, detail-oriented, and proactive.

• High level of integrity and professionalism.

Job responsibilities :

• Handle inbound and outbound collection calls for overdue accounts.

• Negotiate payment arrangements with customers via calls, email, and SMS.

• Handle customer complaints professionally and escalate issues when necessary.

• Maintain accurate collection records and prepare daily performance reports.

• Ensure all collection activities comply with company policies and regulations.

• Perform other duties assigned by the supervisor.

Job Details :

• Working days/hours : Monday - Friday / 9AM-6PM

• Working location : Bangsar South, Kuala Lumpur (accessible by LRT Kerinchi)

• Status : Contract

• Duration : up to 1 year (subject to extension based on performance and approval)

• Salary: up to RM 3000

• Performance Incentive: up to RM 1000 (depending on performance & KPI)

• Industry : E-Commerce

• Annual Leave
• EPF
• SOCSO
• EIS
• Medical and Hospitalisation Leave
• Incentive