- Johor Bahru, Johor Johor Bahru Johor Malaysia
Working Location
Job Description
Responsibilities
About Us
Group Bottega is a non-halal Italian F&B company focused on authentic Italian cuisine, quality ingredients and genuine hospitality. We are looking for passionate and committed individuals to join our team and grow with us.
Key Responsibilities
Operations – Support the Restaurant Manager in managing daily operations and ensuring smooth and efficient service.
Guest Experience – Deliver excellent guest service and handle customer enquiries, feedback and complaints professionally.
Team Supervision – Supervise, schedule, coach and develop team members while conducting daily team briefings.
Sales & Cost Control – Support sales targets, productivity, cost control, inventory management and daily cash-handling procedures.
Service Standards – Maintain outlet cleanliness, organisation and consistent service standards throughout daily operations.
Team Coordination – Work closely with Kitchen and Beverage teams to ensure smooth communication and service.
Compliance & Safety – Ensure compliance with company policies, hygiene, health and safety requirements.
Requirements
Minimum 3–5 years of experience in restaurant/F&B operations, including at least 1–2 years in a supervisory or team-leading role.
Good understanding of daily restaurant and operations.
Responsible, organised and able to handle guest concerns professionally.
Hands-on and comfortable working in a fast-paced environment.
Able to work shifts, weekends and public holidays.
Company Benefits
Training & development opportunities
Career growth opportunities
Competitive salary based on experience
Annual leave & statutory benefits
Other employee benefits in accordance with company policy
Important Information
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