PERSOL APAC Hiring! Part Time Order Management Executive (Part Time) in Johor - Ricebowl

Job Description:

Position : Order Management Executive

Location: Taman Molek, 81100 Johor Bahru, Johor

Industry: Industrial Automation

Employment Type : 12 months PART TIME contract via PERSOL

Working Hours: 8:30 AM – 5:30 PM with 3 working days per week

Salary: RM3,500 to RM4,000 (based on experience & skills)

What You'll Be Doing

End-to-End Order Management

• Process customer orders accurately and efficiently from order entry through to delivery.
• Monitor order progress, shipment schedules, and delivery status to ensure customer expectations are met.
• Manage order backlogs and proactively follow up on outstanding deliveries.
• Prepare sales and shipping documentation, including delivery orders, invoices, credit notes, and debit notes.

Customer & Sales Support

• Handle customer enquiries related to pricing, product availability, shipment status, and order processing.
• Build strong relationships with customers and distributors within the Johor region.
• Work closely with internal sales teams to provide timely updates and ensure smooth order execution.

Supply Chain & Logistics Coordination

• Coordinate with supply chain teams, factories, and regional offices to ensure product availability and expedite urgent orders.
• Liaise with logistics providers and forwarders to resolve shipment and delivery issues.
• Monitor incoming shipments and ensure timely receipt of goods.

Operations & Administration

• Maintain and update operational systems and databases.
• Ensure all operational records and documents are accurately maintained and organized.
• Support Accounts Receivable (AR) follow-ups when required.
• Assist with office administration and goods receiving activities for the Johor office.

What We're Looking For

• Minimum SPM qualification.
• At least 2 years of experience in Order Fulfillment, Logistics, Supply Chain, Procurement, Sales Support, or related fields.
• Prior experience handling customer communications and order processing is highly preferred.
• Able to work independently with minimal supervision.
• Strong communication and stakeholder management skills.
• Good organizational skills and attention to detail.
• Comfortable working with systems, databases, and operational documentation.
• Able to coordinate effectively with customers, sales teams, logistics providers, and internal stakeholders.
• Candidates who can join immediately or within short notice are encouraged to apply.