Goodealbb Trading Hiring! Internship in Customer Service in Pulau Pinang, Earn up to MYR 800 - Ricebowl

Job Description

1. Handle customer inquiries through phone calls, emails, WhatsApp, and other communication channels.

2. Respond to customer questions regarding products, services, orders, and payments.

3. Assist customers with complaints, feedback, and requests in a professional manner.

4. Provide accurate information and effective solutions to customer concerns.

5. Follow up with customers to ensure their issues are resolved.

6. Maintain good relationships with customers and provide excellent customer service.

7. Coordinate with other departments to ensure smooth operations and customer satisfaction.

8. Maintain proper records of customer interactions and transactions.

9. Perform other duties as assigned by the supervisor or management.

Job Requirements

· Minimum Diploma / Degree or equivalent qualification.

· Good communication and interpersonal skills.

· Friendly, patient, and positive attitude.

· Able to communicate in English and Bahasa Malaysia. Mandarin is an added advantage.

· Basic computer skills, including Microsoft Office.

· Able to work independently and as part of a team.

· Good problem-solving and time-management skills.

· Previous customer service experience is an advantage but not compulsory.

Pay: RM700.00 - RM800.00 per month

Work Location: In person