Deloitte Hiring! Full Time Senior Consultant - Manager – ServiceNow AI Control Tower in - Ricebowl

Senior Consultant / Manager – ServiceNow AI Control Tower

We are looking for a Senior Consultant / Manager with hands-on experience in implementing ServiceNow AI Control Tower solutions, ideally from a professional services, consulting, or technology organisation.

Key Responsibilities

• Lead/support end-to-end implementation and configuration of ServiceNow AI Control Tower.
• Translate AI governance, risk and compliance requirements into platform workflows, controls and automation.
• Configure AI use-case intake, inventory, risk assessments, control mapping, approval workflows, monitoring and reporting.
• Integrate AI Control Tower with relevant ServiceNow modules and enterprise systems.
• Work with AI Governance, Risk, Cyber, Technology and business stakeholders to translate requirements into platform solutions.
• Support solution design, configuration, testing, deployment and user adoption.

Experience & Skills

• 5–10 years of relevant technology consulting / implementation experience.
• Demonstrable hands-on experience with ServiceNow AI Control Tower implementations.
• Strong understanding of the ServiceNow platform, workflows, integrations and GRC/IRM capabilities.
• Exposure to AI governance, AI risk management, Responsible AI or technology risk is preferred.
• Experience delivering implementations within large enterprises, preferably financial services or regulated industries.
• Strong stakeholder management and ability to bridge governance requirements with technical implementation.