- Jalan PJU 1/42 Petaling Jaya Selangor Malaysia 47301
Pacific Grand Holidays Hiring! Full Time Airline Ticketing Support Officer in Selangor, Earn up to MYR 4,000 - Ricebowl
MYR3,500 - MYR4,000 Per Month
Fresh Graduates
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Posted
18 hours ago • Closing
2 Apr 2027
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Working Location
Job Description
Requirements
- Proficiency in speaking, reading and typing in both English and Mandarin (Traditional and Simplified) is required
- Minimum of 2 years of experience in travel industry (experience in reservation systems (GDS) such as Sabre, Amadeus or Worldspan is an advantage)
- Available to work full-time: Night shift: Thursday to Monday, 10:00 PM – 7:00 AM
- Strong customer service and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Good communication and teamwork skills
- Ability to work independently and handle urgent situations professionally
- Diploma or Degree in Tourism, Aviation, or related field
- Fresh graduates and candidates with no experience are welcome; training will be provided
Responsibilities
Handle airline ticket reservations, issuance, reissuance, and cancellations
Ensure accurate ticketing and fare calculations in compliance with airline policies
Coordinate with airlines, suppliers, and customers for smooth ticketing processes
Provide excellent customer service and resolve ticket-related inquiries efficiently
Monitor flight schedules and changes, and communicate updates to customers
Maintain accurate ticketing records and reports
Support after-sales services such as refunds, changes, and disruptions
Benefits
- Annual Leave
- EPF
- SOCSO
- Supportive team environment with hands-on learning exposure
- Career development opportunities in the travel industry
How to get to this company by public transport?
Petaling Jaya
Nearby Public Transportation
DAMANSARA IDAMAN
0.3 km
LEMBAH SUBANG
1.0 km
KELANA JAYA
1.3 km
ARA DAMANSARA
1.6 km
SUBANG
1.6 km
BANDAR UTAMA 11
1.8 km
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