- Jalan Mahsuri Bayan Lepas Pulau Pinang Malaysia 11950

Working Location
Job Description
Requirements
• Experience: Prior experience in customer service, front desk, or hospitality is preferred.
• Personality: Friendly, approachable, and professional with a positive and proactive attitude.
• Communication Skills: Able to work well in a team while communicating confidently with visitors, handling inquiries efficiently, and demonstrating strong listening skills to provide a welcoming and helpful front desk experience.
Responsibilities
• Attend to walk-in customers and handle general enquiries at the front counter.
• Manage bookings and payment transactions.
• Provide accurate information on fitness classes, schedules, and facilities.
• Actively promote and sell memberships, packages, and services to customers.
• Handle phone, WhatsApp, email and online enquiries professionally.
• Maintain cleanliness and organization of the front desk area.
• Assist with daily administrative and operational tasks.
• Resolve customer concerns or escalate when necessary.
Benefits
Important Information
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