JEV Management & Trading Hiring! Full Time (Mandarin Speaking) Head of Sales in Selangor, Earn up to MYR 12,000 - Ricebowl

Are you an experienced sales leader with a strong background in B2B sales and a passion for building high-performing teams?

Our client, a food ingredient supplier in Malaysia, is looking for a Head of Sales to lead the Sales and Customer Success teams, drive revenue growth, and develop scalable sales strategies across the B2B fresh food distribution sector.

Job Details

Employment Type: Full-Time
Position Level: Head / Senior Management
Industry: Food Ingredients / B2B Fresh Food Distribution
Location: Shah Alam, Selangor
Work Arrangement: On-site
Salary: RM10,000 – RM12,000 per month
Travel: Required

Salary & Benefits

• Salary: RM10,000 – RM12,000 per month
• EPF & SOCSO
• Annual Leave & Medical Leave

Requirements

• Minimum 3–5 years of experience in a leadership role, preferably within a startup or growth-stage environment.
• Experience in e-commerce, F&B, hospitality, manufacturing, or related industries, particularly perishables and cold-chain businesses.
• Strong experience in:
• Sales strategy planning
• Pipeline management
• Enterprise sales
• Field prospecting
• CRM setup
• Negotiation
• Strategic thinking
• Customer retention
• Strong hands-on sales and quota-carrying experience.
• Experience building and managing sales teams is essential.
• Able to analyse sales data and translate insights into actionable strategies.
• Strong understanding of customer acquisition and retention.
• English and Bahasa Malaysia proficiency required.
• Willing to travel as required.

Preferred Experience

• Experience in perishables or grocery sales.
• Experience within growth-stage startups, particularly Series B–D environments.
• Experience in B2B fresh food distribution is an advantage.

Not Suitable For

• Candidates from purely engineering or IT backgrounds without relevant sales experience.
• Candidates without direct quota-carrying or sales ownership experience.
• Candidates whose experience is primarily outside service, F&B, food, or related commercial industries.

Key ResponsibilitiesSales & Customer Success Leadership

• Lead the entire Sales and Customer Success teams to achieve company sales targets.
• Develop sales and customer success strategies aligned with company growth objectives.
• Establish and manage KPIs across both Sales and Customer Success functions.
• Monitor team performance and drive continuous improvement.

Sales Strategy & Business Development

• Develop and execute sales strategies for B2B fresh food distribution.
• Identify new business opportunities across:
• Restaurants
• Hotels
• Grocery chains
• Food manufacturers
• Manage and develop the sales pipeline from prospecting through to conversion.
• Drive rapid and effective deal execution.

Team Building & Performance Management

• Build and manage a high-performing Sales and Customer Success team.
• Support recruitment, onboarding, training, and performance management.
• Establish clear processes and accountability across the teams.

Data & Process Optimisation

• Analyse sales and customer data to identify trends, opportunities, and areas for improvement.
• Work with the R&D team on data visualisation and the development of in-house tools.
• Establish proper sales and customer success processes with a focus on automation.
• Identify opportunities to improve operational efficiency through technology and data-driven workflows.

Customer Growth & Retention

• Develop strategies to strengthen customer relationships and improve retention.
• Understand customer needs and identify opportunities for account expansion.
• Ensure the Customer Success team delivers strong customer experiences.

Working Location

Shah Alam, Selangor

Pay: RM10,000.00 - RM12,000.00 per month

Work Location: In person