Agensi Pekerjaan TalentConsult Hiring! Contract Debt Collection Executive in Selangor, Earn up to MYR 2,800 - Ricebowl

Looking for a career where your communication and negotiation skills can make a real impact?

Join us as a Collection Officer, where you'll connect with customers, understand their needs, and help them find suitable payment solutions. If you're confident, goal-oriented, and enjoy solving problems, we'd love to hear from you!

Location: Subang Jaya

Salary: Basic + Incentive up to 7%
Working Days: (May select fixed scheduled)
Tuesday to Saturday / Wednesday to Sunday / Thursday to Monday
Working Hours: (May select fixed scheduled)
10am to 7pm / 11am to 8pm / 12pm to 9pm

Requirements:
• Minimum SPM qualification with exp in collections, credit control, debt recovery, or customer service
• Diploma and above in Business Administration, Finance, Banking, Accounting and related
• Strong interpersonal and communication skills in Mandarin and English
• Strong negotiation and persuasion skills
• Able to work independently under pressure

• Follow up with customers regarding outstanding payments through calls, messages, and emails

• Assist customers with payment arrangements and resolve payment-related enquiries

• Maintain accurate records of customer accounts and collection activities

• Monitor assigned accounts and follow up on outstanding balances

• Handle customer concerns and complaints professionally

• Achieve assigned collection targets and prepare regular reports

• Escalate complex cases when necessary and ensure compliance with company policies

• Annual Leave
• Medical and Hospitalisation Leave
• EPF
• SOCSO
• Training Provided
• Maternity Leave
• Paternity Leave
• Medical Claim