Snatch Park Bizsolutions Hiring! Contract Customer Support Specialist in Selangor, Earn up to MYR 3,500 - Ricebowl

Dedicated and punctual.

Customer-focused and committed to providing good customer service.

Good communication skills.

Patient and able to handle customer inquiries professionally.

Quick learner.

Able to assist customers with parking operations.

Able to guide customers in using parking and payment systems.

Comfortable handling inbound customer calls.

Handle a high volume of inbound calls promptly and professionally

Follow communication scripts and adapt responses when necessary

Identify customer needs, investigate issues and provide appropriate solutions

Manage customer enquiries from initial contact through resolution, including follow-up with the escalation team

Guide vehicles and assist with parking flow

Assist customers in using the parking and payment systems

Respond to general questions and resolve basic customer issues

Report parking, payment or system issues to the team leader

Maintain accurate records of customer enquiries and reported incidents