Agensi Pekerjaan TalentConsult Hiring! Full Time Customer Service Executive 客服专员（中英文）| Fresh Graduates Welcome in WP Kuala Lumpur, Earn up to MYR 5,000 + commission - Ricebowl

Minimum SPM qualification (Diploma & Degree holders are welcome!)

Fresh graduates are encouraged to apply

Good command of 中文 and English (spoken & written)

Cantonese is an added advantage

Comfortable working 24/7 rotational shifts

Customer-focused with good communication skills

Experience in customer service, hospitality, retail, or BPO is an advantage.

Quick Job Details
• Intake: July 2026
• Work Location: Petaling Jaya / Subang Jaya / Ampang Park (On-site)
• ⏰ Working Hours: 24/7 rotational shifts (Shift allowance provided)
• Working Schedule: 5 working days, 2 rest days
• Salary: Basic from RM4,000 (Negotiable based on experience) + KPI incentives + Night Shift Allowance

Handle customer enquiries through phone, email, and live chat professionally.

Understand customers' needs and provide accurate information and solutions.

Resolve customer issues or escalate complex cases to the relevant team when needed.

Record customer interactions accurately in the system.

Follow company policies, service standards, and data privacy requirements.

Work closely with your team to deliver a high level of customer satisfaction.

• Annual Leave
• Medical and Hospitalisation Leave
• SOCSO
• EPF
• Medical Insurance
• Training Provided
• Allowance Provided
• Overtime Pay
• 5 Working Days