TND Express (M) Hiring! Full Time Customer Service in Pulau Pinang, Earn up to MYR 3,500 + additional compensation - Ricebowl

Excellent hands-on skills with an eye for detail

Ability to work independently

Positive attitude and responsible character

Pleasant personality with a focus on excellence in customer service

Prior working experience will be an added advantage

Self-starter with good communication and interpersonal skills

Possess self-confidence and be able to actively interact with all relevant parties

Fresh graduates and SPM leavers are encouraged to apply

Required language(s): Mandarin, English, and Bahasa Malaysia

Resolving customer queries through inbound calls, emails, and live chats

Identifying customer needs and assisting them in using specific feature and functionalities in my client's social media platform

Following up with customers to ensure their issues are resolved

Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience

Exposure to handling inbound calls, email, and chat support