Maintain all records systematically for effective use of the Sales Funnel system and report daily to sales supervisor/Branch Manager or any other person to whom you are assigned.
Retain and update customer information to ensure customer loyalty and support all RM initiatives.
Lead and develop product quality control plans and product inspection standards. For Deviation shipment and UAI, to determine whether release the final solution or not based on evidence and data review and risk assessment.
Lead the customer's product audit, organize and make internal preparation of relevant audit materials, and promote improvement actions based on the findings and NC items from audit.
Follow up on product certification. Follow up on FA and handling of RMA, determine responsibility of root cause, and make RMA summary report.
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