Upstream BPO Sdn Bhd
Verified
Company SSM No 1105613D / 201401029527 · >500 Employees · Call Center / BPO
Upstream BPO Sdn Bhd Company Review
Upstream BPO Sdn Bhd has received positive reviews, with an average score of 4.8. Employees appreciate the collaborative and welcoming work environment that fosters skill development and teamwork. The management is noted for its supportive leadership and professionalism, creating a clean and pleasant atmosphere. Opportunities for personal and career growth are emphasized, with an open-door policy for feedback and suggestions. Celebratory events and a focus on flexibility further enhance employee satisfaction, making it a great place to work.
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Upstream BPO Sdn Bhd Reviews
Customer Service Representative
Ex-Employee, years in the role"Secure work environment"
- It is important to have a supportive manager overseeing the agents - The team leader is prepared to assist the agents - Stay focused on reaching the goals - Collaboration with other departments is key to our company's success - We prioritize celebrating special occasions such as back to school and Halloween - Traditional attire is worn to the office during festival days
Technical Support
Ex-Employee, years in the role"Welcoming atmosphere"
The call center provides a welcoming atmosphere where employees can develop their soft skills, assist customers with their problems, and find solutions. It is a pleasant and enjoyable work environment.
Executive
Ex-Employee, years in the role"Outstanding atmosphere"
Working in Excellent management is a pleasure due to the clean environment and attentive observation of each employee. The management is professional in caring for both employees and customers, and the support from higher-ups is greatly appreciated.
Customer Service Representative
Ex-Employee, years in the role"Exciting Work Environment"
Enthusiastic individuals who value their experiences are encouraged to share suggestions with management, who are open to feedback and willing to make changes. There is a focus on flexibility and providing opportunities for all employees to develop and improve. Teamwork is emphasized, with employees supporting each other to reach their performance goals.
Customer Service Representative
Ex-Employee, years in the role"Dynamic work environment"
It is enjoyable to find solutions to challenges. The work environment is adaptable. Trainers are eager to assist new employees. Colleagues are supportive. Team leaders are diligent and compassionate.
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