The Ritz-Carlton, Langkawi
51-200 Employees · Hotel / Hospitality
The Ritz-Carlton, Langkawi Reviews
Senior Bellman
Current Employee, 1 to 2 years years in the role"Welcoming guests as they arrive and ensuring they feel comfortable. Handling check-ins and check-outs. Offering front desk assistance to guests. Assigning rooms and managing administrative tasks. Distributing mail and messages. Processing guest payments. Collaborating with bell service and overseeing staff. Providing guests with information on transportation and dining options. Managing meal and drink orders. Addressing both typical and special requests. Resolving any conflicts or tense situations with guests."
Excellent collaborative work environment with top-notch facilities and attractive employee benefits. Efficient working shifts and the option for additional hours during peak periods. Supportive leadership and all department heads are willing to assist when needed.
Laundry Learning Coach & Hosekeeping Supervisor
Current Employee, 1 to 2 years years in the role"Starting off as a Laundry Attendant, then transitioning to a role as a housekeeping learning coach, and eventually moving up to become a housekeeping supervisor."
There are ample opportunities for learning and personal development through various training programs.
Front office
Ex-Employee, Less than 1 year years in the role"I enjoy working in the housekeeping department because I get to interact with guests on a daily basis. I enjoy communicating with people and hope to have the opportunity to work in the front office department."
The staff is friendly and helpful, and the facilities provided for them are excellent. The hotel is beautiful and surrounded by a natural environment.
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