Customer Service

Greet customers warmly upon arrival

Take and confirm customer orders accurately

Serve food and beverages promptly

Handle customer questions and provide friendly assistanceFood & Beverage Preparation

Prepare drinks (coffee, tea, smoothies, etc.) following café recipes

Assist in simple food preparation or heating items

Ensure presentation meets café standardsOperations & Cleaning

Maintain cleanliness of tables, counters, and dining area

Wash and sanitize utensils, cups, and equipment

Refill ingredients, toppings, and supplies as needed

Keep the service area tidy and organisedCashier & POS Handling

Operate the cash register / POS system

Process payments (cashless, QR, card) accurately

Issue receipts and handle simple refund or void proceduresOpening & Closing Duties

Set up the café (cleaning, stocking, equipment check)

Restock items and prepare workstation for next shift

Perform end-of-day cleaning and basic closing reportsTeam Support

Assist other team members during busy periods

Follow SOPs and instructions from supervisor/manager

Maintain a positive and cooperative working attitude

Summit Paradise Sdn Bhd