Singtel
201-500 Employees · Telecommunication
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Team Leader
company.review_detail.current_employee, company.review_detail.years_in_the_role"Pleasant work environment"
I love this job more than any other because my commute is long and the traffic causes me to spend two hours traveling each day, leaving me with little time to rest.
Inbound Sales Representative
company.form_write_review.ex_employee, company.review_detail.years_in_the_role"Monthly futsal tournament organizer"
During office hours, employees primarily focus on learning about customer sales service, improving communication with customers, and engaging in upselling by encouraging customers to upgrade their products. The management is very supportive and friendly, always available to assist. There are often activities organized with the management. The most challenging aspect of the job is dealing with Singaporean customers. However, the most enjoyable part is that time flies by because the work is fun.
Customer Care Specialist
company.form_write_review.ex_employee, company.review_detail.years_in_the_role"Mobile customer service representative for general inquiries, technical support, and billing inquiries."
Handling a high volume of incoming and outgoing calls promptly Adhering to communication guidelines for various topics Understanding customer needs, resolving issues, and suggesting solutions Taking advantage of opportunities to promote additional products Cultivating lasting relationships with customers and going above and beyond to engage them Maintaining clear records of all interactions in the call center system Participating in training sessions to enhance skills and performance Achieving personal and team goals effectively.
Customer Care Specialist
company.form_write_review.ex_employee, company.review_detail.years_in_the_role"Optimal working conditions"
The ideal workplace with supportive management, a multicultural environment, and a friendly atmosphere. The shift timings and new weekly off structure are incredibly impressive.
Customer Service Representative
company.form_write_review.ex_employee, company.review_detail.years_in_the_role"Pool table attendant, have fun with colleagues while working."
The workplace I am currently employed at is known for keeping employees motivated and willing to go above and beyond for customers. The managers and management are supportive and easy to work with. While every job has its challenges, there is no one to blame for the pressure that comes with it. The most enjoyable aspect of the job is working with my team mates.
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