Redberry Contact Center Sdn Bhd
Verified
Company SSM No 523747-T · 201-500 Employees · Call Center / BPO
Redberry Contact Center Sdn Bhd Company Review
Redberry Contact Center Sdn Bhd has an impressive average score of 4.4. Employees appreciate the friendly and supportive work environment, describing it as a close-knit atmosphere akin to family. The management is approachable and eager to help new team members learn and grow. Many enjoy the straightforward job responsibilities and the opportunity for weekends off. Teamwork is strong, with colleagues readily assisting one another, contributing to an overall positive experience at the company.
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Let others know what it's like to work at this company and see how employees enjoy their experience at work.
Redberry Contact Center Sdn Bhd Reviews
Administrative Assistant
Ex-Employee, years in the role"Exciting workplace"
The work environment is enjoyable and the management is very friendly, they enjoy teaching new things to new employees. The most challenging aspect of the job is when there is a high turnover rate because some employees feel they are unable to meet sales targets.
Call Center Representative
Ex-Employee, years in the role"Okay, sure"
The working atmosphere is very enjoyable and cooperative during work hours. Everyone helps each other out. Call customers who are credit card holders and inform them that their credit card is not yet ready for insurance.
Customer Service Representative
Ex-Employee, years in the role"Positive work environment"
The working environment is positive, with a supportive staff. Salaries are consistently paid on time, and there is open communication with the leader. Team members are willing to assist each other, making the overall experience very positive.
Sales Executive
Current Employee, years in the role"Exciting atmosphere in call center, with approachable manager and team members"
The company operates Monday to Friday from 9am to 6.30pm, with the possibility of working half days on Saturdays from 10am to 2pm if needed. If TSRs do not meet their daily targets, they are required to stay back until 7.30pm. When I first started in sales, I learned how to achieve my targets and earn monthly commissions. I also learned how to effectively communicate with customers and the management team was supportive and friendly. The work environment is enjoyable and comfortable. The most challenging aspect of the job was my lack of knowledge about insurance during the interview process. It was difficult to persuade customers to choose my plan, but I saw it as a personal challenge to continuously learn and improve.
Sales Executive
Ex-Employee, years in the role"Efficient and enjoyable work atmosphere"
This company has a positive work atmosphere and a welcoming culture. They are open to new members joining the team.
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