An Assistant Operations Manager in Food and Beverage (F&B) typically assists the Operations Manager in overseeing daily operations, ensuring exceptional guest experiences, and contributing to the overall success of the F&B department. This role involves managing staff, maintaining service quality, and contributing to financial goals within budgeted guidelines. Here's a more detailed breakdown of the responsibilities:Key Responsibilities:

Assisting in Daily Operations:Supporting the Operations Manager in overseeing all aspects of F&B operations, including dining outlets, bars, and banquet services.
Ensuring Exceptional Guest Experiences:Focusing on creating memorable and positive dining experiences for all guests.
Managing Staff:Leading and motivating F&B staff, ensuring optimal manning levels, and providing coaching and guidance for their development.
Maintaining Service Standards:Ensuring high standards of service quality and food hygiene, adhering to operating procedures and health and safety regulations.
Contributing to Financial Goals:Collaborating with team to achieve revenue, cost control, and other financial targets.
Inventory and Ordering:Managing beverage and food orders, ensuring adequate stock levels, and maintaining points of sale to meet targets.
Menu Development and Marketing:Participating in menu planning, identifying customer needs, and supporting marketing initiatives to drive sales.
Compliance and Reporting:Ensuring compliance with all relevant regulations and providing reports on sales, feedback, and productivity.

Key Skills and Qualifications:

Experience: Prior experience in a managerial role, preferably in a 4 year restaurant setting.
Leadership and Communication: Strong leadership, communication, and interpersonal skills.
Knowledge of F&B Operations: Familiarity with drink recipes, beverage service standards, and general F&B operations.
Financial Acumen: Understanding of budgets, operating statements, and payroll reports.
Customer Service: A commitment to providing exceptional customer service and resolving guest concerns.
Education: A degree or diploma in Hospitality, Business, or a related field.

Job Types: Full-time, Permanent

Pay: RM3,235.68 - RM4,000.00 per month

Benefits:

Free parking
Health insurance
Meal allowance
Meal provided
Opportunities for promotion
Professional development

Schedule:

Afternoon shift
Day shift
Rotational shift
Weekend jobs

Supplemental Pay:

Attendance bonus
Performance bonus

Work Location: In person

Nasi Lemak Shop Sdn. Bhd.