Key Responsibilities:

Oversee daily clinic operations, ensuring efficiency and workflow amongst clinic assistants.
Compliance with healthcare regulations.
Implement and enforce clinic policies and procedures to enhance operational efficiency.
Coordinate staff schedules, training and meetings to ensure smooth workflow.
Address patient inquiries and resolve issues efficiently.
Gather and analyse patient feedback to improve clinic services.
Managing and analysing marketing data.
Managing stock intake and invoices.
Handling office supply inventory and to order necessary items.
Prepare regular reports on clinic performance, patient demographics and sales results for management.

Qualifications:

Bachelor’s degree in any field preferably in Healthcare Administration or Business Management. Diploma holders are welcome to apply.
Proven experience in administrative management and sales, preferably in a healthcare setting.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities, with a focus on staff matters.

Medi Universal Sdn Bhd