Lavie System Solutions
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<50 Employees
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Lavie System Solutions Job Vacancies and Careers
MYR3,000 - MYR3,500 Per Month
Fresh Graduates
- Monitor and analyze customer feedback trends to identify operational gaps and product enhancement opportunities; provide actionable insights to leadership.
- Continuously improve self-service channels by maintaining and updating FAQs, help documentation, and knowledge base content to empower customers.
Posted
a year ago
MYR4,000 - MYR4,500 Per Month
Fresh Graduates
- Collaborate closely with Product, R&D, and Operations teams to diagnose complex issues, reproduce problems, and implement effective solutions.
- Document technical solutions, update knowledge bases, and contribute to the continuous improvement of support processes.
- Monitor key system and transaction metrics to proactively detect potential risks, escalating issues where necessary.
Posted
a year ago
MYR3,000 - MYR4,500 Per Month
Fresh Graduates
- Participate in the formulation and optimization of channel policies, marketing initiatives, and business development plans to support company growth objectives.
- Manage and process channel-related documentation, contracts, and compliance procedures.
Posted
a year ago
MYR3,000 - MYR4,500 Per Month
- Analyze payment transaction data to detect potential issues, escalate to relevant teams when necessary, and drive resolution within the agreed timeline.
- Continuously analyze transaction patterns to identify risks, propose improvements, and optimize workflows to enhance efficiency and reduce channel risks.
- Partner with the local business team to support the rollout and enhancement of key payment features and capabilities.
Posted
a year ago
MYR3,500 - MYR5,500 Per Month
Fresh Graduates
- Assist the team with business support tasks, including but not limited to system testing and external communications.
- Support the team in completing ad-hoc tasks during business peak periods or project requirements (may occasionally involve overtime).
Posted
a year ago
MYR3,500 - MYR5,500 Per Month
- Answer calls from customers regarding their inquiries
- Prepare and modify documents including correspondence, reports, drafts, memos and emails
- Schedule and coordinate meetings, appointments and travel arrangements for Managers ...
Posted
a year ago