QUALITY ASSURANCE (QA) RESPONSIBILITIES

1.1 Quality Control & Monitoring

• Conduct routine hygiene and GMP inspections in production areas.

• Monitor production processes and Critical Control Points (CCPs) to ensure adherence to food safety standards.

• Identify, record, and report any non-conformities; assist in follow-up corrective actions.

• Perform pre-operational checks before production starts (cleanliness, equipment condition, sanitation compliance).

• Verify that operators follow SOPs, hygiene standards, and proper handling practices at all times.

1.2 Product, Process & Material Verification

• Inspect incoming raw materials: visual check, packaging condition, expiry date, and COA validation.

• Verify correct labelling, coding, packaging, and product specifications during production.

• Monitor temperature logs for chillers, freezers, cooking/holding areas and ensure proper documentation.

• Maintain and check calibration status for weighing scales, thermometers, and measurement tools.

1.3 Food Safety System Support

• Assist QA in preparing for internal audits, customer audits, and certification audits (HACCP, HALAL, GMP).

• Support allergen control practices including segregation, labelling, and sanitation between runs.

• Assist in mock recall and traceability exercises; prepare necessary documentation.

• Maintain retention samples, including proper labelling, storage, and disposal records.

1.4 Investigations & Compliance

• Gather samples, photos, and records for product complaint investigations.

• Assist in preparing initial investigation reports for internal review.

• Follow up on corrective actions to ensure implementation and closure.

R&D RESPONSIBILITIES

2.1 Product Development Support

• Assist in preparing prototypes: ingredient weighing, formulation, mixing, cooking, and basic processing tasks.

• Set up ingredients, tools, and equipment before trials.

• Participate in sensory evaluations and provide feedback on taste, texture, and appearance.

• Suggest minor formulation improvements based on trial outcomes.

2.2 Lab Test & Analysis

• Conduct basic lab tests to support product consistency and compliance.

• Maintain cleanliness and proper handling of test equipment and materials.

2.3 Documentation & Data Organisation

• Accurately record trial details, formulations, process parameters, and results.

• Prepare simple internal summary reports for R&D and QA review.

• Maintain and update technical files, product specifications, and formulation records.

2.4 Material & Sample Coordination

• Monitor stock levels of R&D ingredients, consumables, and lab materials.

• Request timely replenishment to support development and trial activities.

• Prepare samples for internal meetings or customer presentations when required.

Kum Thim Food Industries Sdn Bhd