Job Description

Customer Service Excellence: Greet and serve customers, recommend beverages and ice cream according to standard operating procedures (SOP). Address customer complaints or operational issues promptly
Shift Management: Oversee opening, mid, and closing shifts, ensuring smooth operations.
Team Leadership: Supervise and mentor staff, ensuring adherence to hygiene standards and company policies.
Cash Handling: Accurately process payments and handle cash transactions.
Inventory Management: Monitor and manage inventory, ensuring adequate stock levels and timely ordering of supplies.
Equipment Maintenance: Address any equipment failures or incidents promptly to minimize operational downtime.
Training & Development: Train new staff and provide ongoing coaching to enhance team performance.

Job Requirements

Experience: Previous experience in customer service or food service is advantageous
Strong leadership and team management abilities.
Able to manage team members and assist management.
Excellent communication skills in Bahasa Malaysia and English.
Proficiency in handling cash and operating point-of-sale (POS) systems.
Ability to work efficiently in a fast-paced environment.
Availability: Willingness to work on weekends and public
Additional Attributes:
Friendly and cheerful attitude.
Proactive and responsible approach to tasks.
Minimum Qualification SPM

Benefits

Job Type: Full-time

Pay: RM2,300.00 - RM2,500.00 per month

Benefits:

Schedule:

Application Question(s):

Work Location: In person

KFJ Drink Sdn. Bhd.