We are looking for a QA Clerk to join our Quality Assurance Department.

Candidates with experience in the paper packaging, corrugated carton, carton box, printing, converting, or related packaging manufacturing industry are highly encouraged to apply.

JOB RESPONSIBILITIES

1. QA/QC Inspection & Quality Records

Assist the QA/QC team in carrying out incoming material, in-process and finished goods inspections, monitoring product quality according to approved specifications, samples and customer requirements.
Maintain records for product dimensions, appearance, printing quality, workmanship and other required quality parameters.
Assist in identifying, recording and reporting non-conforming materials or products.
Prepare and maintain Non-Conformance Reports (NCR) and follow up on the status of corrective actions.
Coordinate with Production, Warehouse and relevant departments on quality issues and rejected products.
Maintain proper traceability of inspection and quality records.

2. ISO / Quality Management System Documentation

Assist in maintaining the Company's ISO 9001 Quality Management System (QMS) and related documentation.
Prepare, update, control and distribute quality documents, including Quality Procedures, Standard Operating Procedures (SOP), Work Instructions (WI), Forms and Checklists, Quality Records, Inspection Reports, Specifications, Document Master Lists.
Ensure documents are properly identified with the correct document number, revision number, effective date and approval.
Maintain the Master List of Documents and Records.
Maintain proper filing, retention and disposal of quality records according to the Company's document control requirements. Control obsolete documents and prevent unintended use of outdated documents.

3. ISO, Internal & External Audit Support

Assist in preparing documents and records for ISO certification/surveillance audits, internal audits, customer audits and other external audits.
Ensure requested records and supporting documents are readily available and properly organised before audits.
Assist in preparing internal audit schedules, checklists, reports and supporting documentation.
Record and follow up on audit findings and observations.
Follow up with respective departments on outstanding NCR, Corrective Action Requests (CAR) and Corrective/Preventive Actions (CAPA).
Maintain audit reports, corrective action records and evidence of closure.
Assist the QA team in monitoring the implementation and effectiveness of corrective actions.

4. Customer Complaints & Non-Conformance

Maintain customer complaint records and supporting documentation.
Assist in collecting information from Production and relevant departments for complaint investigations.
Assist in preparing supporting documents for root cause analysis and corrective action.
Follow up with responsible departments on corrective action implementation and completion.
Maintain records of rejected, returned or non-conforming products.
Update complaint and NCR status for management review when required.

5. Calibration & Monitoring Records

Maintain the master list and records for measuring and monitoring equipment.
Monitor calibration due dates and remind the relevant person/department before expiry.
Maintain calibration certificates and supporting records.
Ensure calibration records are properly filed and readily available during audits.

6. Paper Packaging Quality Documentation

Assist in maintaining product specifications and approved quality standards for paper packaging products.
Maintain inspection records related to paper/carton material, printing, colour, dimensions, cutting, creasing, folding, gluing, finishing and overall workmanship, where applicable.
Ensure approved samples, specifications and customer requirements are properly controlled and available for reference.
Assist QA/QC personnel in recording defects and quality issues discovered during production or final inspection.
Maintain product traceability and relevant production/quality records according to Company procedures.

7. QA Administrative Duties

Perform data entry and update QA/QC reports, records and databases.
Prepare monthly or periodic quality reports as required by the QA Manager/Superior.
Maintain proper filing of hardcopy and softcopy QA documents.
Coordinate with Production, Warehouse, Purchasing, Sales and other departments regarding quality documentation.
Assist in preparing documents for Management Review Meetings and quality-related meetings.
Record meeting minutes and follow up on assigned action items when required.
Perform other QA/QC and administrative duties assigned by the superior.

REQUIREMENTS

Minimum SPM / Certificate / Diploma in Quality Management, Manufacturing, Business Administration or related field.
Preferably 1–3 years of working experience in QA/QC or quality documentation.
Candidates with experience in paper packaging, corrugated carton, carton box, printing or related manufacturing industries will be given preference.
Experience handling ISO 9001 / Quality Management System documentation is highly preferred.
Familiar with Document Control, SOP, Work Instructions, NCR, CAR/CAPA, internal audits and quality records.
Basic understanding of manufacturing quality inspection processes.
Knowledge of 5S, GMP, FSC/CoC or other relevant management systems/certifications will be an added advantage.
Proficient in Microsoft Word and Excel.
Good documentation, filing and data-entry skills.
Able to maintain accurate and confidential records.
Detail-oriented, organised and systematic.
Able to follow up on outstanding documents and corrective actions independently.
Good communication and coordination skills.
Able to work closely with Production and other departments.
Able to work in a manufacturing environment and handle multiple documentation deadlines.

Pay: RM1,800.00 - RM2,300.00 per month

Benefits:

Free parking
Maternity leave
Opportunities for promotion
Parental leave
Professional development

Work Location: In person

HMT Trade & Resources (M) Sdn Bhd