company_detail.about_company

At Exact Quality Sdn Bhd, we make your appliances our priority. We specialize in after-sales service support for a range of electrical home and kitchen appliances. Proudly partnering with renowned brands like Elba, Faber, MEC, Tuscani, Rubine, Haustern, and Whirlpool, we ensure top-notch service. Additionally, we are the trusted service center for selected Braun/Oral B personal care products and Nissei blood pressure monitors. Committed to excellence, we maintain an ISO 9001:2008 quality management system, setting the standard in service reliability.

Our mission is to deliver exceptional after-sales service, ensuring optimal performance and customer satisfaction for every appliance we support.

To become the leading provider of after-sales service support, setting the benchmark for excellence and customer-centricity in the industry.

• Customer-Centric: Prioritizing customer satisfaction drives our every action.
• Team Collaboration: We value teamwork, fostering an environment of support and camaraderie.
• Continuous Improvement: Embracing innovation and learning for ongoing enhancement.
• Integrity: Upholding honesty and transparency in all our dealings.
• Work-Life Balance: Encouraging a healthy equilibrium for our team's well-being.

• Career Development: Access to training and growth opportunities.
• Healthcare Coverage: Comprehensive medical benefits for employees.
• Performance Incentives: Rewarding exceptional contributions.
• Workplace Flexibility: Embracing remote and flexible work arrangements.
• Employee Discounts: Special discounts on supported products.

We believe in nurturing talent within our ranks. Our commitment involves providing avenues for professional growth, offering internal promotion opportunities, and supporting skill development through training programs.

Are you seeking opportunities to grow in a customer-centric environment? Explore our job vacancies and apply now to be a part of our dynamic team dedicated to ensuring appliance reliability and customer satisfaction.