We are energetic and growing team, passionate about technology, new ideas and creating better solutions for our customers. We are looking for motivated individuals who are eager to learn, contribute, and grow together with E-Bumi.
Overall Purpose
To lead and manage the Service Support & Operations Team in ensuring smooth daily operations, efficient handling of customer support cases, timely completion of site jobs, and accurate documentation. The role involves supervising the Executives, collaborating with Technicians, and coordinating with internal teams and clients, monitoring performance, and driving continuous improvement to achieve operational excellence and customer satisfaction....