#Provide expert advice on vehicle maintenance and repair needs while ensuring customer satisfaction through professional interactions.
#Greet customers, assess service requirements, prepare accurate estimates, and promote additional services or maintenance products.
#Schedule and coordinate service appointments with technicians and the parts department to ensure smooth operations and timely service delivery.
#Document service records accurately, handle inquiries and complaints, and follow up on unsold services or customer concerns.
#Oversee quality control of completed repairs, conduct final inspections, and manage vehicle handover.
#Perform opening and closing responsibilities, including answering calls and processing payments.
#Support overall operations with ad hoc duties as assigned.
#Strong customer service and communication skills.
#Basic technical knowledge of automotive systems.
#Problem-solving and organizational abilities.
#Sales and attention to detail.
#Ability to work well in a team and adapt to a fast-paced environment.
#Must be able to communicate in English and Bahasa Malaysia.

Job Details

JOB INFO & REQUIREMENT

Contract Type

Full-time

Job Type

Non-Executive

Experience Level

< 1 year, 1-3 years

Job Categories

Cars/Vehicles-Related

Minimum Education Required

#Candidate must possess at least a SPM or equivalent qualification. #A diploma or Degree in Automotive Technology, Mechanical Engineering, or a related field is an advantage.

Language Required

English, Bahasa Malaysia

Nationality Preferred

Malaysians Only

Gender Preferred

All Genders

Own Transport

None

SALARY & OTHER BENEFITS

Salary

RM 2,500 to RM 3,500 per month

Distinctive Model Sdn Bhd