About Customer Feedback Systems Sdn Bhd

Customer Feedback Systems (CFS) established in Johannesburg in 1997 is a change management and business process consulting firm which focuses on helping companies implement technology in measuring customer satisfaction and loyalty, while executing change processes that drive business growth and profitability.

Currently CFS operates in 10 countries with offices in London, Dallas, Dubai, Johannesburg, Lagos, Mumbai, Maldives, Kuala Lumpur, Singapore and Australia. Our clientele include large multinational organisations from various industries including banking, healthcare, retail, telcoms, hospitality and even government.