About Customer Connect Malaysia

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief – we too can make a difference for your customers. This is our lifelong goal simply because we love what we do. Established in 2013, CCM is a local homegrown brand with MSC status and infrastructure located in Malaysia’s first Cybercentre. We are more than an outsourcing contact centre. Besides our inbound and outbound end-to-end contact centre services, we provide insourcing services where we recruit and train agents for established contact centres in Malaysia.