About Commerz Trade Services Sdn Bhd

Set-up in 2012, Commerz Trade Services, Sdn. Bhd. (CTS KL), a global service provider based in Kuala Lumpur, Malaysia (A 100% owned subsidiary of Commerzbank AG).

Establishing its presence in Malaysia with 18 employees, this figure has increased to over 200 highly-skilled and talented employees.

With its global expertise and network, CTS is ideally positioned to deliver a wide range of global services and comprehensive solutions to meet the needs of its clients.

Catering to multiple branches across Asia, Europe and Americas, CTS KL will contribute to increase profitability, standardize quality and leverage synergies for Commerzbank AG across the region into one central hub ensuring cost efficient processing.

Supporting global locations, CTS draws on the knowledge of our employees to achieve long term benefits and is responsible for maintaining, anticipating the need for, a range of processes and functions in order to improve operations and reduce costs.

In 2020, COVID-19 pandemic affected almost all organizations in the world, it has also massively accelerated some pre-existing trends, in particular flexible work arrangements in which CTS KL has been practicing it since the start of the pandemic in March 2020. And as to provide more flexibility to our employees, CTS KL has continued to encourage hybrid work whereby our employee could continue to work either on-site or remotely.

CTS KL’s approach to risk management is premised on a well-established governance and control processes/model, using the ‘three lines of defense’ model. Over the years, Risk Management function within CTS KL has been further strengthened and refined the Enterprise Risk Management (ERM) framework, the Business Continuity Program (BCP), Anti Money Laundering/Countering Financing of Terrorism (AML/CFT), and the Sanctions programs. In addition, the Know Your Customer (KYC) capabilities were enhanced through acquisition of AML/CFT and Sanction Screening tools.