Role Overview

The Assistant Operations Manager supports the Operations Manager in overseeing production operations, machinery maintenance, facility management, and regulatory compliance.

This role requires a strong operational and technical mindset, with the ability to coordinate across production, maintenance, logistics, and administrative teams to ensure the factory runs safely, efficiently, and in compliance with regulatory requirements.

Key Responsibilities

Production Operations

Assist in managing daily production activities to ensure orders are completed on time and according to customer specifications
Co-ordinate production schedules and prioritize orders based on delivery commitments
Monitor production performance and identify bottlenecks or inefficiencies
Ensure optimal utilization of machinery, manpower, and materials

Machinery Maintenance & Equipment Reliability

Assist in ensuring all production machinery is properly maintained and kept in optimal operating condition
Support the implementation of preventive maintenance schedules for key equipment such as:

Corrugator machines
Printing machines
Die-cutting machinesFolder-gluers
Coordinate with technicians and external service providers for machine servicing and repairs
Monitor machine downtime and equipment reliability
Maintain maintenance logs and ensure proper documentation of repairs and servicing
Support troubleshooting of operational issues to minimize production disruption

Regulatory Compliance & Facility Management

Assist in ensuring the factory complies with relevant Singapore regulatory requirements, including:

NEA (National Environment Agency) regulations
PUB (Water and drainage requirements)
SCDF (Fire safety and emergency preparedness)
Workplace Safety and Health (WSH) regulations
Support maintenance of required licenses, permits, and compliance documentation
Assist in preparing for regulatory inspections and audits
Ensure factory facilities, storage areas, and waste management practices comply with environmental and safety regulations
Work with relevant vendors and contractors to maintain factory infrastructure and utilities

Quality Management

Work closely with QA personnel to ensure products meet quality standards and customer specifications
Assist in investigating quality issues, defects, and customer complaints
Support implementation of corrective and preventive actions (CAPA)

Inventory & Materials Coordination

Coordinate with warehouse and procurement teams to ensure adequate raw material supply
Monitor usage of paper rolls, inks, adhesives, and packaging materials
Assist in maintaining proper inventory control and minimizing material wastage

Team Supervision

Support supervision of production supervisors, operators, and maintenance personnel
Assist with manpower planning and shift coordination
Promote a safe and disciplined work environment

Safety Management

Promote compliance with workplace safety policies and procedures
Support safety initiatives including:
Risk assessments
Safety training
Incident reporting and investigation
Ensure proper housekeeping and adherence to 5S practices on the production floor

Reporting & Documentation
Prepare operational reports such as:

Production performance
Machine utilization
Maintenance records
Quality metrics
Maintain proper documentation for operational, maintenance, and regulatory compliance purposes

Requirements

Education

Diploma or Degree in:

Mechanical Engineering
Industrial Engineering
Manufacturing / Operations Management
Or related discipline

Experience

3–6 years of experience in manufacturing operations
Experience in corrugated carton, printing, packaging, or paper industry preferred
Experience in machinery maintenance coordination or factory facility management is an advantage

Skills & Competencies

Strong understanding of manufacturing operations and production processes
Basic knowledge of industrial machinery maintenance
Familiarity with Singapore regulatory compliance (NEA, PUB, SCDF, WSH) is advantageous
Strong problem-solving and coordination skills
Good communication and leadership abilities
Proficiency in Excel and operational reporting

Personal Attributes

Hands-on and operationally focused
Responsible and detail-oriented
Strong sense of ownership
Able to work closely with shop floor teams
Committed to continuous improvement

What We Offer

Opportunity to gain broad exposure to manufacturing operations
Dynamic manufacturing environment
Competitive salary and benefits

Cheng Heng Paper Products Co Pte Ltd