

Centauri Services And Technology Sdn. Bhd.
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>500 Employees · IT / Software
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Centauri Services And Technology Sdn. Bhd.
MYR4,500 - MYR5,800 Per Month
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Escalate any unresolved issues or inquiries that cannot be completed within the agreed procedures to Level 2 or the Supervisor, and resolve issues as per the recommendations of the operations management.
- Responsible for investigating, following up on, and resolving difficult issues to ensure no problems are omitted.
- Proactively identify issues and drive their resolution through product and process optimization to enhance user experience.
Fluency in Mandarin
Fluency in Cantonese
Skills Required
Fluency in Mandarin
Fluency in Cantonese
Customer Service Skills
Problem-Solving Skills
Time Management
Excellent Communication Skills
Customer Relationship Management
Mandarin Language Proficiency
Technical Support
Communication Skills
Customer Service
+9
Posted
9 months ago

Specialist, Customer Service (Video/Voice Chat, Mandarin Support) Specialist, Customer Service (Video/Voice Chat, Mandarin Support)
Centauri Services And Technology Sdn. Bhd.
Undisclosed
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
Customer Service
Video Chat Support
Skills Required
Customer Service
Video Chat Support
Voice Chat Support
Mandarin Language Proficiency
Communication Skills
Problem-Solving
Empathy
Active Listening
+6
Posted
10 months ago

Centauri Services And Technology Sdn. Bhd.
MYR4,500 - MYR5,800 Per Month
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Escalate any unresolved issues or inquiries that cannot be completed within the agreed procedures to Level 2 or the Supervisor, and resolve issues as per the recommendations of the operations management.
- Responsible for investigating, following up on, and resolving difficult issues to ensure no problems are omitted.
- Proactively identify issues and drive their resolution through product and process optimization to enhance user experience.
Fluency in Mandarin
Fluency in Cantonese
Skills Required
Fluency in Mandarin
Fluency in Cantonese
Customer Service Skills
Problem-Solving Skills
Time Management
Excellent Communication Skills
Customer Relationship Management
Mandarin Language Proficiency
Technical Support
Communication Skills
Customer Service
+9
Posted
a year ago