CHANNEL EXCELLENCE SPECIALIST CHANNEL EXCELLENCE SPECIALIST

CelcomDigi Berhad

Full Time

Subang Jaya

Drive process harmonisation and continuous improvement, reviewing SOPs and frameworks to suggest enhancements that align with CelcomDigi's goals.
Independently provide support to cross-functional teams to troubleshoot issues and drive process improvement initiatives.
Work with cross-department stakeholders in product, service development, and sales operations towards model transitions and channel harmonisation. ...

Posted

2 days ago

Senior Sourcing (Network) Specialist Senior Sourcing (Network) Specialist

CelcomDigi

Full Time

Petaling Jaya

Cross-Functional Collaboration & Stakeholder Engagement: Work closely with internal teams across Network, Technology, Finance, Legal, and Procurement to ensure sourcing strategies are technically aligned and commercially robust. Manage stakeholder expectations throughout sourcing lifecycles, facilitating alignment between technical specifications and commercial outcomes.
Supplier Relationship Management & Contract Governance: Establish and nurture strategic partnerships with key suppliers, overseeing contract negotiations, performance management, SLA/KPI compliance, and continuous improvement initiatives. Collaborate with Contract Management and Legal to ensure sound contractual frameworks supporting service excellence and risk mitigation.
Coaching & Capability Development: Mentor and provide functional guidance to Sourcing Specialists, sharing expert knowledge in telecommunications procurement practices. Champion a culture of procurement excellence, commercial discipline, and continuous improvement within the team. ...

Posted

6 days ago

Unit Head, Credit Assessment Unit Head, Credit Assessment

CelcomDigi

Full Time

Petaling

Partner with Risk Management, Finance, Business Units, and other stakeholders to strengthen credit governance and support business objectives.
Lead credit analysis, portfolio monitoring and management reporting across all business segments, including Consumer, Enterprise, Emerging and Wholesale etc, to identify emerging risks and trends and recommend appropriate risk mitigation strategies.
Provide leadership and develop a high-performing team by fostering a culture of accountability, collaboration, and continuous learning. ...

Posted

8 days ago

Service Excellence - Governance Specialist Service Excellence - Governance Specialist

CelcomDigi

Full Time

Petaling Jaya

Ensure processes remain aligned with business requirements.
Agent Guide & Knowledge Governance
Govern agent guides, procedures and knowledge articles. ...

Posted

8 days ago

Discovery - Deal Development Specialist (Contract) Discovery - Deal Development Specialist (Contract)

CelcomDigi

Full Time

Petaling Jaya

Lead selected high-value discovery workshops for key accounts.
Use insights from business enablement tools to enrich customer understanding, identify opportunities, and strengthen value propositions.
Translate customer challenges into clear problem statements, value drivers, and solution pathways. ...

Posted

8 days ago

Enterprise Sales - Account Manager (Corporate) Enterprise Sales - Account Manager (Corporate)

CelcomDigi

Full Time

Petaling

Prepare, maintain, and regularly update Account Plans for both existing and prospective customers to support strategic account development.
Develop accurate sales forecasts (weekly/monthly), and ensure timely submission of proposals, tenders, and quotations.
Proactively gather and provide feedback on network performance, service quality, and customer issues to relevant stakeholders for continuous improvement. ...

Posted

9 days ago

Decisioning Analytics Specialist Decisioning Analytics Specialist

CelcomDigi

Full Time

Petaling

Continuously enhance models through feature engineering, new data sources, and experimentation to improve business performance.
Contribute to setting best practices, standards, and re-usable assets across the data science team.
Translate ambiguous business problems into well-structured analytical approaches and recommend appropriate modelling techniques. ...

Posted

9 days ago

Internship Internship

CelcomDigi

Internship

Shah Alam

Provide fresh ideas and perspectives to challenge existing processes and improve efficiency.
Strong time management and organizational skills, with attention to detail.
A creative and innovative mindset, eager to learn and contribute ideas that challenge the status quo. ...

Posted

9 days ago

PMO Specialist PMO Specialist

CelcomDigi

Full Time

Subang Jaya

Manage consolidated view of all Technology projects including milestones/deliverables.
Perform quality assurance on projects/programs in line with the defined Project Management Framework
Track and govern resource utilization for project/program. ...

Posted

9 days ago

Senior, IT Architect Senior, IT Architect

CelcomDigi

Full Time

Subang Jaya

Explore and collaborate with Key Technology Partners to ensure the implementation of the Architecture, Roadmaps and Standards.
Acts as a change agent to promote and drive initiatives to drive internal innovation, improve Technology process and cost efficiency and enhance business results.
Manage regular Enterprise Architecture Forum meetings by defining the Technology Architecture Guiding Principles and Standards. ...

Posted

9 days ago

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