About the Role

We’re looking for an energetic and detail-oriented Operations Intern to join our Logistics team and help keep daily delivery operations running smoothly. From monitoring deliveries to coordinating with drivers and solving operational hiccups in real time, you’ll get hands-on exposure to the fast-moving world of logistics and operations.

This internship is perfect for someone who enjoys a fast-paced environment, loves staying organized, communicates confidently, and is excited to learn how operations work behind the scenes in a growing startup.

What You’ll Be Doing

1. Delivery Monitoring & Coordination

Assist in monitoring delivery progress and ensuring schedules are followed.
Support drivers by responding to operational queries during active delivery periods.
Escalate delivery issues such as delays, route challenges, or cancellations to the Operations team when necessary.
Help coordinate solutions to minimize disruptions to delivery timelines.

2. Driver Communication & Support

Assist in communicating daily schedules and instructions to drivers before dispatch.
Provide operational updates or route information to drivers when required.
Support the team in ensuring drivers follow operational guidelines and procedures.

3. Compliance & Quality Checks

Assist in ensuring drivers adhere to hygiene, safety, and company SOPs.
Verify proof-of-delivery and task completion records.
Flag any irregularities or issues to the Logistics Manager.

4. Operational Records & Data Entry

Update delivery records, manifests, and operational logs accurately.
Help maintain organized documentation of daily operations.
Support the team with basic reporting and data updates.

5. General Operational Support

Provide administrative and operational support to the logistics team.
Highlight recurring operational issues or feedback observed during daily operations.
Support ad-hoc logistics and operations tasks when needed.

What We’re Looking For

Currently pursuing or recently completed a Diploma or Degree in any field
A strong communicator who enjoys coordinating and solving problems on the go
Organized, detail-oriented, and able to thrive in a fast-paced environment
Comfortable using Google Sheets, Excel, or picking up new tools quickly
Prior internship, part-time, or campus leadership experience is a bonus – but not required
Positive attitude, collaborative, willingness to learn, and ready to jump in where needed

Why Caterspot

Gain hands-on experience in a fast-growing startup
Work on real operational challenges with meaningful impact
Learn directly from experienced operations team members
Build practical skills in logistics, coordination, and communication
Supportive environment with strong learning opportunities
Internship allowance and hybrid working arrangement

Pay: Up to RM1,000.00 per month

Work Location: Hybrid remote in KL Eco City

Caterspot Malaysia Sdn. Bhd.