Partner closely with Engineering, Design, Data, Trading, Risk, Compliance, Marketing, Sales, Operations, Customer Support, and regional stakeholders to deliver product initiatives end-to-end.
Use client insights, product analytics, trading behaviour, funnel metrics, market research, and competitor analysis to identify opportunities and inform product decisions.
Drive improvements across the full client lifecycle, including acquisition, onboarding, activation, trading engagement, funding, account management, reporting, retention, and reactivation.
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Identify, assess and share relevant trends/observations with internal teams, following established escalation and reporting procedures for recurring issues to support service improvements and influence Product/IT roadmaps.
Collaborate with internal stakeholders across departments, resolving client issues effectively to support operational and market expansion.
Apply a solution-oriented approach by identifying root causes and contributing to sustainable resolutions, not solely immediate fixes.
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Identify, assess and share relevant trends/observations with internal teams, following established escalation and reporting procedures for recurring issues to support service improvements and influence Product/IT roadmaps.
Collaborate with internal stakeholders across departments, resolving client issues effectively to support operational and market expansion.
Apply a solution-oriented approach by identifying root causes and contributing to sustainable resolutions, not solely immediate fixes.
...
Identify, assess and share relevant trends/observations with internal teams, following established escalation and reporting procedures for recurring issues to support service improvements and influence Product/IT roadmaps.
Collaborate with internal stakeholders across departments, resolving client issues effectively to support operational and market expansion.
Apply a solution-oriented approach by identifying root causes and contributing to sustainable resolutions, not solely immediate fixes.
...
Build the features, integrations, and automations that make our products genuinely useful day to day, including automating manual processes on RPA platforms such as UiPath or Power Automate where that approach fits better.
Improve — Fix What's Holding Products Back
Read, debug, and modify a production codebase confidently to find what is limiting a product and fix it, whether that's performance, reliability, usability, language and localisation quality, or complexity that has built up over time.
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Learn to design complete customer journeys across trading and payments experiences, including onboarding, deposits, withdrawals, trading, and account management.
Contribute to and maintain Axi's Design System by utilizing reusable components, design tokens, and established interaction patterns.
Collaborate with engineering teams to ensure designs are practical, technically feasible, and implemented with high quality.
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Identify, assess and share relevant trends/observations with internal teams, following established escalation and reporting procedures for recurring issues to support service improvements and influence Product/IT roadmaps.
Collaborate with internal stakeholders across departments, resolving client issues effectively to support operational and market expansion.
Apply a solution-oriented approach by identifying root causes and contributing to sustainable resolutions, not solely immediate fixes.
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