Envo BPO Services Sdn Bhd
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51-200 Employees · Call Center / BPO ·
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Near Train Station
- · Track operational metrics such as Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Contact Resolution (FCR), and Customer Satisfaction (CSAT).
- · Identify opportunities to improve operational efficiency and enhance overall service performance.
- Client Relationship Management ...
Posted
a month ago
Near Train Station
- · Track operational metrics such as Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Contact Resolution (FCR), and Customer Satisfaction (CSAT).
- · Identify opportunities to improve operational efficiency and enhance overall service performance.
- Client Relationship Management ...
Posted
3 months ago