Retail managers are required to generate reports and analyze data related to sales performance, inventory levels, customer feedback, and other key metrics. This information can help them make informed decisions and identify opportunities for improvement.
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. Able to resolve conflicts and manage grievances. . Understand the importance that parents play in our community, that education is the key proponent in the organization, and that we serve the students and parents.
Assist in hiring and training front-line sales staff with the goal to provide the best service standard in the industry while helping the sales staff achieve their highest potential and satisfaction in the job
Actively identify and solve any issues in store and people operations in a timely manner
Plan and manage in-store marketing events based on yearly campaign calendar
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Manage resources by creating and implementing Leave Planner for the team.
Prepare and Update Emergency Escalation Plan for Operations Teams. (BCP).
Provide leadership and customer service to all, both top and lower Management, consistent with Group and Company policies and standards. Leading a cohesive team, working in a supportive team environment driven by people centric values.
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Collaborate with superior to define the organization vision, mission and goals. To formulate strategic objective, initiatives and action plans to achieve them.
Engage with key stakeholders, including executives, department head as well external partners to gather input, build consensus and align strategies with organization goals.
To handle confidential and sensitive information with the utmost discretion and professionalism.
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· To train and to motivate staff so as to increase the level of staff performance for future manpower need and new store set-up/ expansion; and
· Ensuring effective and safe use of warehouse equipment. Setup layout and ensure efficient space utilization; and
· Maintaining documentation and keeping accurate records of warehouse activities. Produce reports and statistics regularly (IN/OUT status report, dead stock report etc); and
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Updating daily sub contractor work sheet/ on site work progress and reporting to superior on daily basis.· Supervise, control and coordinate construction/renovation/plumbing activities to ensure smooth execution.·
Able to hands-on experience on site works and project management.·
Able to liaise with consultant, management office and well verse in construction techniques and issue.· Liaise with sub-contractor (inclusive foreigner worker) pertaining to planning, logistics, material management, construction and daily site issues.·
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