【Must】・Minimum 3 years experience as Store Manager in retail・Experience in merchandising / layout change / stock control・Proven record of sales growth or store performance improvement
【Must】・Minimum 3 years experience as Store Manager in retail・Experience in merchandising / layout change / stock control・Proven record of sales growth or store performance improvement
Team Leadership
Food and Beverage Management
Point of Sale (POS) Systems
Menu Knowledge
Health and Safety Standards
Customer Service
Staff Training
Inventory Management
Candidates must have a minimum of three (3) years of retail sales experience, preferably within a similar industry (health, wellness, fitness, or consumer electronics).
Must possess at least an SPM, Diploma, or Degree in Business Studies, Marketing, Retail Management, or a related field.
Must have hands-on experience in retail operations, including sales management, product display, stock control and inventory management.
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Retail sales and customer service
Strong communication and interpersonal skills
Sales negotiation and closing techniques
Product demonstration and presentation skills
Ability to build rapport and trust with customers
Target-driven and sales-oriented mindset
Upselling and cross-selling abilities
Customer needs analysis and solution selling
Basic cash handling and POS system knowledge
Inventory management and stock replenishment
Complaint handling and problem-solving skills
Time management and multitasking
Teamwork and collaboration
Adaptability and willingness to learn new products
Basic computer literacy (Microsoft Office/POS systems)
Fulfillment Operations & Logistics: Oversee daily picking, packing, and dispatch workflows to ensure 100% order accuracy and on-time courier handovers, especially during peak campaign surges.
Inventory Control & Audit: Lead regular cycle counts, conduct periodic stock reconciliations, minimize inventory shrinkage, and ensure real-time accuracy across warehouse management systems (WMS).
Team Leadership & Scheduling: Supervise, train, and schedule warehouse assistants; establish clear daily performance targets and enforce safety and operational standards.
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