In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
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Diploma or Bachelor's Degree in Supply Chain Management, Logistics, Business Administration or a related discipline.
Minimum 5 years of relevant experience in order fulfilment, order management, supply chain, logistics or operations, with managerial or supervisory experience preferred.
Strong understanding of end-to-end order fulfilment and supply chain processes.
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