Physical Security Platform Management: administration and support for CCTV/Video Management Systems (Genetec, Avigilon, Axis), Access Control Systems (Lenel, Genetec), and Key Management Platforms (Traka).
Infrastructure Support:
Server infrastructure maintenance for Windows Server environments (patching, backups, hardening, health monitoring).
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Provide first and second line support for end user devices both onsite and remotely across Microsoft Windows and Mac OS using common remote support tools.
Diagnose and repair hardware faults on laptops, desktops, printers and NAS, including component replacement and preventive checks.
Troubleshoot network problems, configure routers and switches, and coordinate with ISPs to restore connectivity.
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Degree in Information Technology, Computer Science, Business Information Systems, Engineering or a related discipline is preferred.
Between 3 and 5 years of relevant experience in business architecture, solution architecture, business analysis, technology consulting or enterprise solution delivery.
Experience across at least two industry sectors, preferably including Financial Services or Utilities.
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