Key Qualifications & Skills:Education: SPM / STPM / Diploma (Electrical / Electronic Engineering or related technical field). Certificate in Industrial Electronics / Electrical Technology (e.g., SKM Level 3–4) acceptable. Degree holders are welcome to apply.Experience: Minimum 1–2 years of hands-on technical experience; prior exposure to battery systems (lead-acid or lithium) is an added advantage.Technical Skills: Basic knowledge of electrical systems, battery testing equipment, and Microsoft Office (Excel / Word / Powerpoint).Problem-Solving: Good analytical and troubleshooting skills with a practical, hands-on approach.Communication: Fluent in Bahasa Malaysia and English (verbal and written); Mandarin (verbal and written) will be added advantage; ability to communicate technical matters clearly to customers.Travel: Willing and able to travel within Malaysia on short notice (possess valid driving license preferred).Work Style: Self-motivated, able to work independently with minimal supervision, and comfortable working under pressure.Team fit: Customer-focused, reliable, and a good team player.
Education
SPM / STPM / Diploma (Electrical / Electronic Engineering or related technical field). Certificate in Industrial Electronics / Electrical Technology (e.g., SKM Level 3–4) acceptable. Degree holders are welcome to apply
We are looking for a Mandarin-speaking Customer Service Executive to provide professional customer support and ensure a positive customer experience.
Key responsibilities include:• Handle customer inquiries via live chat and email• Resolve customer issues efficiently and professionally• Handle escalation cases through the internal system• Make 10–15 outbound calls per week when required• Maintain service quality standards and response efficiency• Work closely with internal teams to resolve customer concerns