About the role

This role is responsible for maintaining high standards of cleanliness, maintenance and guest readiness across all units. You will conduct regular inspections, manage repair requests and maintenance work, investigate guest complaints, oversee new unit handovers, and supervise the QA & Maintenance Supervisor.

Key responsibilities

Visit units regularly to check cleaning quality and inspect bedrooms, bathrooms, kitchen, living area and balcony, including hidden areas and commonly missed spots
Score cleaners using the company's standard inspection checklist, with photos and clear remarks
Arrange immediate rectification for failed items and verify completion before guest arrival
Manage daily repair requests, preventive maintenance and urgent breakdowns
Prioritise work based on safety, guest impact, arrival time and operational urgency
Assign jobs to the maintenance team or contractors and monitor progress until completion
Personally inspect major repairs, recurring faults and work requiring quality verification
Investigate cleanliness and maintenance complaints, identify the cause and implement corrective action
Inspect new units against the renovation quotation and handover checklist
Supervise the QA & Maintenance Supervisor and verify the accuracy of backend records

About you

Ability to conduct inspections to high standards and maintain checklists for cleaning, maintenance, inventory and guest readiness
Experience managing repair requests, preventive maintenance and urgent breakdowns
Ability to investigate complaints, identify causes and implement corrective action
Experience supervising team members and providing practical guidance on inspection and repair standards
Ability to coordinate with multiple departments including housekeeping, customer service, renovation and accounts

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

Free parking
Meal provided

Work Location: In person

1份Iqa Technician工作在Setapak - November 2026

管理提醒

QA - Maintenance Executive