Device Pre-Configuration & Staging: Unbox, flash firmware, pair, and configure Z-Wave controllers, hubs, and smart devices per project requirements.
Bench Testing & QA: Perform quality checks and testing on hardware to identify defective (DOA) units and resolve pairing/protocol issues before site dispatch.
Kit Assembly & Material Logistics: Prepare installation-ready project kits, map device topologies, organize lab staging areas, and handle hardware transport logistics.
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Provide first and second line support for end user devices both onsite and remotely across Microsoft Windows and Mac OS using common remote support tools.
Diagnose and repair hardware faults on laptops, desktops, printers and NAS, including component replacement and preventive checks.
Troubleshoot network problems, configure routers and switches, and coordinate with ISPs to restore connectivity.
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Current Education: Currently pursuing a Bachelor’s or Master’s Degree in Computer Science, Artificial Intelligence, Electrical Engineering, or a related technical field.
R&D Interest: A strong desire to learn and contribute to cutting-edge Research & Development, demonstrated through relevant academic projects, competitions, or personal portfolios in IoT or AI.
Hardware: Proficiency in PCB design software (e.g., Altium, AutoCAD) and experience with soldering and circuit board troubleshooting.
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Bachelor's Degree in Computer Science, Engineering, IT, or related technical field.
6+ years managing software development and/or system integration projects, with at least 2 years leading or mentoring other project managers.
Strong software development background — you have built or meaningfully contributed to software, can review technical designs, and can evaluate engineering estimates with credibility.
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