Responsible for management of operational risk and regulatory risk for the Division/Department across the legal entities or across the geography as stated in the appointment letter
For external regulatory examination: the Risk and Control Unit Head is responsible to act as a liaison and address all concerns and requirements of regulators with respect to risks within their functional area of responsibility
In the event of operational risk and compliance matters beyond Line 1.5 purview, Line 1’s escalation to Line 2 should happen jointly with Line 1.5
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Previous experience in project coordination or project management, preferably within the construction, events, interior, renovation, or related industries.
Diploma or Degree in Business, Project Management, Construction, Event Management, or a related field is preferred.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal departments, stakeholders, clients, vendors, contractors, suppliers, and carpenters.
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Currently pursuing or recently completed a Diploma or Bachelor's Degree in Human Resources, Business Administration, Business Management, Education, or a related field.
Students who are required to complete an internship of at least 3 months are encouraged to apply.
Fresh graduates with an interest in starting a career in HR may also be considered.
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Have 1–3 years of experience in events, activations or an agency environment • Hold a Diploma/Degree in Event Management, Marketing, Communications or a related field • Communicate confidently with clients and teammates • Are organized and can handle several projects at once • Take ownership instead of waiting to be reminded • Have a strong eye for materials, finishes and physical details • Stay calm when things change — because events always change • Are willing to get your hands dirty and solve problems on-site • Are comfortable with flexible hours and late-night setups
Events aren't always 9–5.
Sometimes the mall closes at 10PM… and that’s when our work begins.
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Finance & Documentation Support: Assist in daily data entry, financial reporting, and proper document filing. Maintain accurate financial records and ensure data consistency in the accounting system. Support preparation of internal reports including reconciliation, claims, and warranty registration.
Customer & Warranty Registration: Compile and organize extended warranty forms submitted by outlets for registration purposes. Coordinate with sales teams for the ongoing customer rebate registration process.
Rebate & Government Liaison: Communicate with relevant government bodies regarding guidelines and submissions for promotional rebate programs. Follow up to ensure accurate and timely processing of claims and required documentation.
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Degree/Professional Certificate/Master Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
Minimum 1 year of relevant working experience.
Language: Bahasa Malaysia, English & Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
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In-Store Sales & Operations (Primary - 80%): Meet/exceed monthly in-store sales targets through consultative selling; master point-of-sale (POS) systems and in-store promotions; provide tailored product recommendations; handle complaints and returns onsite; conduct live in-store demos; maintain knowledge of warranties, installation, and competitor comparisons; ensure displays are stocked, labeled, and compliant with safety standards; report inventory discrepancies.
Team Collaboration: Share customer feedback with management; train new hires on store protocols and sales techniques.
Roadshow & Event Execution: Represent the brand at 1-3 events/month (mall roadshows, trade fairs, community markets); set up portable displays, run promotions, and process on-site sales.
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Host and appear on camera in short-form video for X (Twitter), TikTok, Instagram, and LinkedIn (market explainers, event reactions, street interviews, community segments)
Present fluently in both English and Mandarin, including switching between them within a single piece of content
Film, self-shoot, and edit (or direct edits of) short-form video from concept to publish, at a cadence of multiple videos per week
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