Diploma or bachelor's degree in business administration, Office Management, Operations Management, Human Resources, or a related field.
Minimum 4–6 years of experience in office administration, workplace operations, facilities management, retail operations support, or related functions.
Experience supporting both corporate office and retail operations is an added advantage.
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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Bachelor's Degree in Data Science, Marketing, Mass Communication, or a related field.
Technical Stack Fluency:
Analytics: High proficiency in Excel/Google Sheets (Pivot Tables, complex lookups) and social data suites (Meta Business Suite, TikTok Analytics, Google Analytics 4).
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Client Relationship Management: Build and maintain strong, long-lasting relationships with government clients, government agencies, and GLCs. Serve as the primary point of contact, understanding their unique needs, objectives, and challenges. Regularly engage with clients to identify opportunities, address concerns, and ensure high levels of satisfaction.
Strategic Account Planning: Collaborate with internal teams to develop strategic account plans aligned with government clients' goals. Identify opportunities for account growth, upselling, and cross-selling of our products and services. Continuously monitor government policies, market trends, and industry developments to drive account development.
Solution Delivery: Work closely with internal teams to develop and deliver customized solutions that meet government clients' requirements. Coordinate with project managers, technical experts, and other stakeholders to ensure smooth execution of projects. Monitor service quality and address any issues or challenges that may arise during project implementation.
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An Automation & Logic Master: You have deep, hands-on experience building multi-step automations using Claude and Perplexity, or similar workflow platforms. You don't just use software web interfaces; you understand how systems talk to each other via APIs and webhooks.
A Creative & Technical Hybrid: You easily understand agency culture, social media trends, content pipelines, and marketing intent—but you are equally comfortable reading software documentation, setting up logical conditional rules, handling structured data, or debugging a broken data relay.
Data & System Fluent: You have a natural instinct for organized structures. You are a wizard with structured data environments (Notion databases, Airtable, or advanced Google Sheets) and understand how to cleanly push and pull data across multiple platforms.
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The Store Incharge will be responsible for managing all warehouse and inventory operations at IMC Healthcare Sdn Bhd. The role involves ensuring efficient storage, inventory accuracy, stock availability, FIFO compliance, timely order fulfillment, loss prevention, and adherence to company SOPs and regulatory requirements. The incumbent will play a key role in maintaining operational efficiency and supporting seamless product distribution across the business.