1.⁠ ⁠Systems & Application Monitoring

Monitor and coordinate day-to-day activities across our key business systems and applications.
Liaise with internal teams, vendors and external stakeholders to ensure smooth system operations.
Manage and provide support for platforms including: Zeoniq, Lark, E-commerce platforms, AutoCount, Power BI and CodeMax (currently used temporarily; transitioning to Cloudberry)
Monitor system issues, follow up on resolutions and ensure timely escalation where required.

2.⁠ ⁠POS, Menu & Pricing Support

Provide daily operational support for menu, product and pricing updates.
Ensure accurate and timely updates across POS systems and delivery marketplaces.
Coordinate with relevant stakeholders to maintain consistency of menu and pricing information across all platforms.
Troubleshoot discrepancies and system-related issues affecting operations.

3.⁠ ⁠IT Support

Provide daily first-level support for IT-related enquiries and operational issues.
Troubleshoot hardware, software, application and system issues.
Assist users with system access, configuration and general IT-related matters.
Coordinate with external IT vendors/service providers when required.

4.⁠ ⁠Programming & Systems Improvement

Utilise programming and technical skills to troubleshoot, automate and improve existing processes.
Identify opportunities to streamline repetitive tasks and improve operational efficiency.
Support data integration, reporting and system enhancement initiatives.

1份Computer System工作在Cheras Kuala Lumpur - October 2026

IT Cum Admin Executive